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Contents • • • • • • • • • • • • • • • • • About “Other User” The following information on this error has been compiled by NeoSmart Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations. Description and Symptoms The error messages, alerts, warnings, and symptoms below are tied to this error. Accel Dfi Thruster Software Engineer more. Symptom 1: “Other User” is the only account on the login screen When attempting to start up a PC, when reaching the regular login screen only “Other User” is shown on the screen.
It may or may not be accompanied with other error details or warning texts: The full text: Other User Causes of this Error This error has been known to occur as a result of one or more of the following: Cause 1: Corrupted user profiles in registry Windows is a multi-user operating system, where each user’s account is fully isolated from all other users. User profiles live in separate folders on the drive, and can be found under C: Users on Windows Vista, Windows 7, Windows 8, and Windows 10. Windows XP users will find the profiles stored in the C: Documents and Settings folder. The list of these user accounts is maintained in the registry key HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows NT CurrentVersion ProfileList When this registry key becomes corrupted, lost, or deleted, Windows will be unable to display a list of accounts and the problem above will be encountered. Cimco Edit V5 Software Free Download. Cause 2: TDSS/Alureon virus infection Your PC has probably been infected by a variant of, also known as TDSS. Alureon is a highly-adaptive virus that connects your PC to the TDL-4 botnet, giving complete access and control of your PC to a remote attacker. One of the methods that Alureon uses to hide itself from antivirus utilities and other malware scanners involves the installation of a rootkit to the bootsector and master boot record (MBR) of your disk.
To avoid detection and attempts by the user at removing it, the TDSS virus does not intentionally crash the PC; but it turns out that a certain Windows update, once installed, conflicts with the code of the Alureon virus and causes system failure. Depending on the variant of the Alureon virus your PC was infected with, you might have encountered either blue screens of death (BSODs) off and on while running Windows or else became unable to boot into Windows at all due to a variety of boot-related issues and messages.
The combination of the Windows update hotfix and certain variants of the TDSS virus and accompanying rootkit also often cause the corruption of the user profile and an inability to login to your Windows desktop. Usually, this is accompanied by boot problems that won’t even let you got into Windows or see the login screen. Uses advanced heuristics and recovery algorithms to properly rewrite the bootsector and correct boot-related issues, removing the rootkit portion of the TDSS virus, restoring full boot functionality to Windows and even allowing antivirus and antispyware products to find and remove the TDSS virus, as it has deactivated the rootkit that prevented it from being detected in the first place. Unfortunately, on Windows Vista (but not on Windows XP, 7, or 8) the damage to the user profile persists even though the virus itself has been deactivated, and users encounter a logon screen with only “Other User” present. Cause 3: Deleted user profiles If the actual user profiles on disk (in C: Users or C: Documents and Settings ) have been physically deleted, or the user registry hive, stored in a file called NTUSER.DAT in the user profile folder, has been deleted or corrupted for all accounts on the machine, the “Other User” problem can present.